Privacy Policy
1. Introduction
Saille Physiotherapy (“we”, “our”, “the Clinic”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or use our services.
We comply with the EU General Data Protection Regulation (GDPR) and the Data Protection Act 2018 (Ireland). By using our website or contacting us, you agree to the practices described in this policy.
2. Who we are (Data Controller)
Saille Physiotherapy
Kimmage, Dublin 12, Ireland
Email: info@saillephysiotherapy.ie
Phone: 087 221 9586
We are the data controller for all personal information submitted through this website.
3. What personal data we collect
A. Information you provide directly
- Name
- Email address
- Phone number
- Message or enquiry details
- Booking information
- Clinical information (if voluntarily provided before a session)
B. Information collected automatically
- IP address
- Browser type
- Device information
- Cookies and website usage data
C. Third-party services
- Rehab Guru (appointment booking)
- EmailJS (contact form delivery)
- Google Maps (location services)
- Squarespace (website hosting)
4. How we use your data
A. Delivering physiotherapy services
- Responding to enquiries
- Managing appointments
- Communicating about bookings
B. Website functionality
- Contact form processing
- Improving website performance
- Ensuring site security
C. Legal obligations
- Clinical record-keeping
- Compliance with Irish healthcare law
5. Lawful basis for processing
- Legitimate interest (responding to enquiries, managing bookings)
- Contract (providing physiotherapy services)
- Consent (form submissions, voluntary info)
- Legal obligation (record retention)
- Article 9(2)(h) for health-related data
6. Data retention
- Clinical records: kept for 7 years
- General enquiries: up to 12 months
- Cookie/analytics retention: varies by provider
7. Sharing your data
We only share your data when necessary and securely, with:
- Squarespace
- Rehab Guru
- EmailJS
- Google Maps
We never sell personal data.
8. Your GDPR rights
- Access your data
- Request correction
- Request deletion
- Restrict processing
- Withdraw consent
- Data portability
- File a complaint with the Data Protection Commission (Ireland)
For any request, please contact:
info@saillephysiotherapy.ie
9. Security
We use SSL encryption, secure hosting, and restricted internal access to protect your data.
10. Changes to this policy
Any updates will be posted on this page.